BELGIAN ECONOMIC MISSION to the USA (Seattle) and CANADA (Vancouver)

Headed by H.R.H. Prince Philippe of Belgium

8/14 March 2008


WALLOON REGION / The participants

Wallonia Foreign Trade & Investment Agency +

Walloon Regional Government

• HE Jean-Claude Marcourt, Minister of Economy, Employment, Foreign trade and Heritage

Private / Public Organizations

• Wallonia International Relations Department • Walloon Business Federation • Wallonia's Cluster Solid Waste • Belgian Aerospace / Skywin - Wallonie • ICT Knowledge Center of Wallonia - Technocité

21 INDUSTRIAL & SERVICE COMPANIES:

Acapela Group Bioplant in Vitro Bizzdev Ceran Lingua USA CETIC Citobi CVT - Compressed Volume Trailers Denali Etilux IRIS Key & Keys Europe Level IT Mission Critical IT Optimal Aircraft Design (OAD) Realco Rever SONACA Techspace Aero Tecnolub Thales Communications Belgium Water Convert

Mr Olivier DEROO, Director - International Project Development

ACAPELA GROUP gives a voice to all your products and services. We invent voice solutions to give the say to content and enrich user interfaces in a natural and intuitive way based on our comprehensive technologies. Everyday, new applications are popping up and broadening the scope of possibilities. Leaning upon 25 years of experience, Acapela offers substantial and proven solutions adapted to your market requirements, for outstanding speech output result and end user acceptance. Contact Boulevard Dolez 33 • B - 7000 Mons Tel.: + 32 65 / 37 43 08 • Fax: + 32 65 / 37 42 76 Email: olivier.deroo@acapela-group.com Web: www.acapela-group.com

Mr Guy G. CABOOT, CEO Mrs Fabienne CABOOT-FLOUR, Management Assistant

Founded in 1983, BIOPLANT IN VITRO runs a tissue culture laboratory that specialises in in-vitro micro propagation of acid-loving ericaceous plants, producing a wide range of rhododendrons, azaleas and kalmias. The company is located in Belgium where it produces a wide range of plants, which are exported to all corners of the world. By combining traditional horticultural skills with detailed scientific knowledge Bioplant achieves that rare combination, the best of both worlds. In 2000 the company set up a partnership with the University of Liège, called Phytesia. It carries out further in-depth research into hardy ornamentals. The first results are impressive, resulting in a wonderful range of perennial terrestrial orchids that are now available for avid gardeners everywhere. Bioplant employs a highly professional team. Together they cover the intricate and varied disciplines necessary to run the complex operations involved in the tissue culture production of our products. Contact Rue Eysden Mines 43 A • B - 6698 Grand Halleux Tel.: + 32 80 / 21 57 93 • Fax: + 32 80 / 21 44 90 Email: info@bioplant.be • Web: www.bioplant.be

Mr Christian VERDONCK, President Mr Emmanuel OTTEVAERE, Managing Director

BIZZDEV develops custom smart client applications for Windows Mobile based terminals. BizzDev sets-up the necessary infrastructure and security on the client data centers in order to be able to run de applications safely. The applications are developed using the Microsoft .Net framework technology and the .Net development tools. The applications are targeting Internet, Intranet ou Extranet, being connected or not and in a secure way. We are using our own technology: Bizzlink and M-worker. Using these technologies, we minimize the development time and the risk of the project, creating therefore more value than classic development schemes. BizzLink is a framework, a superset of .Net that allow quick and safe development of mobile apps. and enable standard development, takes care of data synchronization, manages both online and offline states, and deploys applications automatically of mobile devices and keeps the applications up-to-date. M-Worker is a software application suite that offers standard mobile functions in order to optimize the field forces tasks. Contact Zone Industrielle de l’Europe 4 • B - 7900 Leuze-en-Hainaut Tel.: + 32 69 / 66 95 10 • Fax: + 32 69 / 66 95 45 Email: info@bizzdev.com • Web: www.bizzdev.com

Mrs Charlotte NEVE, Managing Director

CERAN LINGUA USA is the US branch of Etilux, a well-known Belgian company active in more than 60 countries worldwide. In 2004, Ceran Lingua USA opened to ensure a stronger presence of Etilux on the US market and to develop business relationships in its sectors of activity, starting with the promotion of Ceran intensive language immersion programs. The Ceran concept, which was developed in Belgium over 30 years ago, is now considered as one of the most effective way to learn a foreign language. The unique combination of complete immersion in the language, a highly personalized approach to language training and the Ceran methodology enable participants to achieve a maximum of progress in a minimum of time. Ceran language programs are delivered at the 7 Ceran centers located in Belgium, France, Spain and the UK. Contact 3614 Wade Street • USA - 90066 Los Angeles, CA Tel.: + 1 310 / 429 7406 • Mobile: + 32 485 / 68 25 69 (B) Email: usoffice@etilux.be • Web: www.ceran-us.com

Mr Pierre GUISSET, Director

CETIC (for "Centre d’Excellence en Technologies de l’Information et de la Communication") is an Applied Research centre, focused on Information and Communication Technologies (ICT), created in 2001 as an initiative of the Polytechnic Faculty of Mons, the University of Namur and the Catholic University of Louvain. CETIC positions itself as a R&D centre "serving the industry", being a connecting agent between academic research and the enterprises, acting for technology transfer in software engineering and electronic systems. Through its research activities, CETIC strongly relies upon close collaborations with multiple University Labs. Contact Rue des Frères Wright 29/3 • B - 6041 Charleroi Tel.: + 32 71 / 49 07 00 • Fax: + 32 71 / 49 07 20 Email: pierre.guisset@cetic.be • Web: www.cetic.be

Mr Benoît DE NAYER, CEO

CITOBI can be described as a "CRM as a Service" company. We offer a combination of SAAS, consultancy and integration in vertical markets (pharma & health, banking & financial services, automotive…). We serve Blue Chips clients in Belgium, Europe and the rest of the world with very creative solutions. We managed to offer services to 8 out of the top 10 of the pharmaceutical industry. Contact Rue de Clervaux 8 • B - 1348 Louvain-la-Neuve Tel.: + 32 10 / 45 85 14 • Fax: + 32 10 / 45 85 23 Email: denab@citobi.be • Web: www.citobi.be

Mr Luc CABAY, Managing Director

CVT (Compressed Volume Trailers) manufactures and sells compression and horizontal ejection tanks that make it possible to achieve significant reductions in volume and thus cut transport costs. These applications are mainly earmarked for industrial companies active in the processing of waste and of recyclable and reusable materials. This development is organised in partnership with the University of Mons and with the assistance of the Walloon Directorate General of Natural Resources and of the Environment (DGRNE). In addition to the operational gain, these applications make it possible to obtain a considerable reduction in environmental pollution thanks to a reduction in CO² emissions per tonne of processed materials. Contact Quartier des Anglais 4 • B - 7110 Houdeng-Goegnies Tel.: + 32 64 / 21 65 21 • Fax: + 32 64 / 26 26 25 Email: c.v.t.@skynet.be Web: www.sectors.wallonia-export.be

Mr Dominique SNYERS, CEO Mr Dominique de WALEFFE, Technical Director

DENALI specializes in Business Process Analysis and Service Oriented Architectures. We have a team of very high level engineers that deliver tool and services to large companies for helping them to bridge the gap between Business and IT. We are experts on model driven development and business service orchestration. We have developed and we are selling the "Flexo Tool Set" that provides Business and IT actors with a common language to specify their needs, design and document their underlying processes before building running applications automatically from these process models. Contact Rue de Clervaux 8 • B - 1348 Louvain-la-Neuve Tel.: + 32 10 / 43 99 51 • Fax: + 32 10 / 43 99 52 Email: dominique.snyers@denali.be • Web: www.denali.be

Mr Benoît RONDEUX, Marketing Manager

Since its creation in 1972 ETILUX has developed a strong reputation in areas such as identification, marking and labeling solutions, professional audiovisual equipment and language training solutions. Etilux also provides office supplies including a complete collection of labels which are nowadays considered as one of the main standards and has been adopted by labeling software companies like Seagull Scientific. Contact Rue de l'Espérance 42 • B - 4000 Liège Tel.: + 32 87 / 67 93 00 & + 32 4 / 224 99 99 Fax: + 32 87 / 67 80 71 & + 32 4 / 224 99 86 Email: benoit@rondeux.be • Web: www.etilux.com

Mr Pierre DE MUELENAERE, President & CEO

IRIS is an international technology-driven company that specialises in the life cycle processing of digital documents. Its activities cover the scanning and indexing of documents, intelligent recognition and the searching, consulting, management, sharing, archiving and storage of documents. IRIS develops software packages intended for office users and IT systems integrators and markets them in around a hundred countries. The company supplies its various technologies to scanner manufacturers and major software publishers, including HP, Kodak, Apple, Adobe, Samsung, Panasonic, Microsoft, Fujitsu and Plustek. IRIS also implements effective professional solutions for government agencies, banks, insurance companies, industrial firms and European institutions The company currently has over 450 internal and external staff at its offices in Louvain-la-Neuve and Vilvoorde (Belgium), Orly (France), Windhof (Luxembourg), Maastricht (The Netherlands), Aachen (Germany) and Delray Beach (United States). Contact Rue du Bosquet 10 • B - 1348 Louvain-la-Neuve Tel.: + 32 10 / 45 13 64 • Fax: + 32 10 / 45 34 43 Email: info@irislink.com • Web: www.irislink.com

Mr Fabian LEROO, US Representative

KEY&KEYS, LLC and Key&Keys Europe SA are web-based services companies. We provide a proven, online solution that makes it possible for manufacturers to track and guarantee the authenticity of their product(s) in order to detect and reduce effectively fight against counterfeits, theft, piracy. Key&Keys also provides manufacturers, distributors and retailers with a unique and powerful online customer relationship management (CRM) application. The basis of Key&Keys’s unique innovation is the secure and anonymous registration of each product at the point-of-manufacture and its subsequent tracking through the supply chain from distributors to retailers and on to consumers and the second-hand market. Product tracking works seamlessly with existing supply chain procedures and processes and is achieved by linking each product and shipment with a unique "key" generated by Key&Keys. This service is provided to distributors, customs, retailers and consumers free-of-charge and operates in real-time over the internet without the need for any specific hardware or software. Contact Boulevard de France 9A • B - 1420 Braine l'Alleud Tel.: + 32 2 / 352 87 17 • Fax: + 32 2 / 389 98 00 Email: philippe.marneth@keyandkeys.com Web: www.keyandkeys.com

Mr Olivier HAULT, Co-Founder & Software Architect

LEVEL IT is a company located in the Liege Science Park near the University of Liege in Belgium. Established in 2000, Level IT provides solutions and services to their customers using benefits of new technologies to address real customer challenges. At Level IT, we deliver integrated and customized software platforms for key modern management activities like Total Productive Maintenance (TPM), Business Process/Performance Management (BPM) and Regulatory and certification compliance (ISO, REACH, ..). These people centric solutions are designed to address simultaneously the specific needs of Security, Quality and Environment domains meanwhile leveraging more than 25 years of global experience in IT systems and technology investment of our R&D department. Contact Liège Science Park Allée des Noisetiers 9 • B - 4031 Liège Tel.: + 32 4 / 221 33 30 • Fax: + 32 4 / 250 60 49 Email: olivier.hault@level-it.be • Web: www.level-it.be

Mr Michel VANDEN BOSSCHE, CEO Mrs Vinciane CAPELLE, CFO

Software has become critical to almost every aspect of modern life, but the construction of reliable software remains a very big challenge. This is the well known "software crisis". MISSION CRITICAL IT has pioneered a new form of software development, ODASE™, where: • Domain experts, with the help of knowledge engineers, build a formal model of the Business problem – an ontology - using standard semantic web languages; • "Robots" automatically generate, from this ontology, the corresponding program source code, which is then compiled into a high performing and scalable application. The tight integration of formal model and code delivers low cost, high flexibility, excellent usability and swift time-to-market. Production time is further reduced by round-the-clock development at Mission Critical’s two sites in Brussels (Belgium) and Melbourne (Australia). Contact Boulevard de France 9 - Bât. A • B - 1420 Braine l'Alleud Tel.: + 32 2 / 757 10 15 • Fax: + 32 2 / 759 27 60 Email: mvb@missioncriticalit.com Web: www.missioncriticalit.com

Mr Didier BREYNE, Managing Director

The main activity of OPTIMAL AIRCRAFT DESIGN - OAD is to develop and commercialize a new software dedicated to make the conceptual design of any aircraft from very light UAVs to a light commuter aircraft like the Avanti Piaggio for example: the so-called "Aircraft Design Software" (ADS). ADS is the new standard for the conceptual design of the modern generation of light aircraft. The know-how of OAD was translated into ADS, a powerful software tool which is now on the market and available for aircraft designers, amateur builders, universities and research institutes. ADS is the indispensable software package to design or to modify single and twin engine aircraft in an efficient way. In addition, ADS can be used to: • Understanding the design process of products in general; • Understanding more specifically the design process of an aircraft; • Trying out new ideas or new concepts; • Exploring all the flight conditions of an existing aircraft; • Studying the impact of modifications on an existing aircraft. Contact Rue de l'Yser 31 • B - 5020 Namur Tel.: + 32 497 / 90 96 96 (Mobile) • Fax: + 32 81 / 21 26 87 Email: db@oad.aero • Web: www.oad.aero

Mr Thibaut JACOBS, Export Manager

REALCO is the first company in Europe to produce non-toxic environmentally friendly cleaning products. Realco has been a specialist in the bio cleaning (detergency and wastewater treatments) for the past 20 years. And since then, it has developed enzymes and/or bacteria based green products. Realco has an effective, rapid and integrated solution for effective cleaning, perfect hygiene for all surfaces, as well reduced equipment maintenance. Enzymes digest fatty matters into soluble organic residues. Ideal for wastewater treatment: enzymes transform fat while the bacteria transform it into natural elements. Realco is involved in the following areas: • Household; • Service institutions (hospitals, schools, plants...); • Food industry; • Wastewater treatment (grease traps, septic tanks, pipes,…). Contact Avenue Albert Einstein 15 • B - 1348 Louvain-la-Neuve Tel.: + 32 10 / 45 30 00 • Fax: + 32 10 / 45 63 63 Email: t.jacobs@realco.be • Web: www.realco.be

Mr M.-Dominique ORBAN de XIVRY, Managing Director Mr Jean-Marc HICK, Senior Analyst

As a spin off from Namur University, Database engineering lab-Prof. J.-L. Hainaut, we offer innovative technology to take care of the enterprise Information System. REVER’s Model Driven Data engineering technology (database engineering, database reverse engineering, database re-engineering) gives the enterprise the opportunity to eliminate all risks and delays encountered during every evolution brought to a computer application manipulating data (database maintenance, database migration…). Rever technology has already been used successfully with several customers like the Belgian Ministry of Finance, the French Eurocopter … Contact Boulevard Tirou 130 • B - 6000 Charleroi Tel.: + 32 71 / 20 71 61 • Fax: + 32 71 / 20 71 65 Email: olivier.orban@rever.eu • Web: www.rever.eu

Mr Christian JACQMIN, CEO Mr Michel MILECAN, Executive Vice President Business Development

SONACA, an aerospace manufacturing company located in Gosselies, South of Belgium, is the parent company of a group of affiliates located in Brazil, Canada and the United States, and employs more than 2,300 persons over the world. Its main activities are the development, manufacturing, assembly and testing of aerospace structures and associated systems. The company is a world leader in the design and manufacture of movable and fixed leading edges for large commercial aircraft, regional and business jets. Thanks to its involvement in civil programs with Airbus, Embraer, Dassault and Bombardier, as well as in military and space programs, SONACA is known worldwide for its know-how and its active participation in the development of new technologies. For further information on SONACA, please visit the website: www.sonaca.com Contact Route Nationale 5 • B - 6041 Gosselies Tel.: + 32 71 / 25 54 88 • Fax: + 32 71 / 25 56 68 Email: michel.milecan@sonaca.com • Web: www.sonaca.com

Mr Philippe SCHLEICHER, CEO

Part of the Safran Group, TECHSPACE AERO designs, develops and supplies modules, equipment and services for aeronautical and space engines. Over the years, the company has developed expertise in four areas of excellence: • Civil and military aeronautics propulsion: low pressure compressors and of high technology parts (diffuser cases, disks etc.). Through partnership agreements with Snecma, General Electric and Pratt & Whitney, the company is responsible for the low pressure compressors of the CF34-10, CFM56, GP7200, GE90, GEnx engines. • Equipment: for aeronautics applications: engine lubrication systems for launchers and satellites: valves and flow control equipment • Services: maintenance, repair and testing for engines and equipments (first private depot for F-100 engine) • Test cell engineering: design, installation, modernisation of test cells and test cell equipment for aircraft and helicopter engines. Contact Route de Liers 121 • B - 4041 Herstal Tel.: + 32 4 / 278 81 11 • Fax: + 32 4 / 278 52 07 Email: info@techspace-aero.be Web: www.techspace-aero.be

Mr Raymond BLAISE, General Manager

TECNOLUB is a company specializing in consulting, analysis, design, construction and implementation in the following fields: • Industrial lubricants; • Environmentally friendly micro-lubrication systems for various industrial applications; • Treatment of metal turnings. Contact ZI Kaiserbaracke 6 • B - 4780 Recht - St Vith Tel.: + 32 80 / 67 95 59 • Fax: + 32 80 / 67 83 46 Email: raymond.blaise@tecnolub.be Web: www.tecnolubsystem.com

Mr Gianni BUTERA, Marketing & Sales Director

THALES COMMUNICATIONS Belgium (TCB) is the Belgian skills centre of the THALES group. It is recognized worldwide for its mastery in developing, producing, logistics and marketing on board systems of command, control, communication and information. These systems are designed for any platform type and are intended for use by Defence and Security. TCB acts as a genuine partner with respect to its clients and offers them a solution customized to their needs. To do this, its flexible and responsive team works in close co-operation with the platformists and the subcontractors. To satisfy its clients and its shareholders, TCB makes it a point of honour to respect the following 7 values: corporate spirit, client focused, creativity, thoroughness, sense of responsibility, responsiveness, ethics. These values forge the corporate identity and are shared daily all staff. Contact Rue des Frères Taymans 28 • B - 1480 Tubize Tel.: + 32 2 / 391 22 11 • Fax: + 32 2 / 391 23 00 Email: gianni.butera@be.thalesgroup.com Web: www.tcb.thomson-csf.com

Mrs Malika ZAHAR, Sales Manager

Each person uses 120 liters of drinking water daily on average. On these 120 liters, 40 liters are used for the rinsing of the toilet bowl. The WATER CONVERT are a new concept which enables you to daily save these 40 liters of drinking water thanks to a new system of recovery of water starting from the bath-tub or the shower. This water is filtered mechanically, treated by UV and is stored in a tank of 180 liters located at the site of the traditional tank of your WC. The drinking water is increasingly invaluable. This economy is at the same time direct, a less water consumption, and indirect, the State invested less money to treat water because the demand for drinking water is reduced. The economy of water per year and per million inhabitants can be estimated at 14.600.000 m3 of drinking water. The Water Convert replace the traditional system of rinsing of the toilet bowl without additional obstruction and important work of installation. Contact Rue Jules Claskin 84 • B - 4030 Grivegnée Tel.: + 32 4 / 342 61 13 • Fax: + 32 4 / 349 17 70 Email: info@waterconvert.com Web: www.waterconvert.com

PRIVATE / PUBLIC ORGANIZATIONS

Mr Jean-Jacques WESTHOF, Director Department Foreign Trade

The Walloon Business Federation is an association of companies active in Wallonia. The aim of this private organization is to promote and support business, the motor driving the Region’s economic and social well-being. The Walloon Business Federation is the official spokesman of industrial, commercial and service companies of all sizes established in Wallonia. It is funded by contributions from its 6,000 members of all sizes, from all sectors, and employs a permanent multidisciplinary staff based in Wavre. Contact Chemin du Stockoy 1-3 • B - 1300 Wavre Tel.: + 32 10 / 47 19 44 • Fax: + 32 10 / 45 33 43 Email: jean-jacques.westhof@uwe.be • Web: www.uwe.be

Mr Etienne KNOOPS, Executive Director

Wallonia’s Solid Waste Cluster gathers the expertise of more than 40 companies based in the Wallonia Region of Belgium involved in solid waste management including: • Household or standard industrial waste; • Dangerous industrial refuse or plant waste; • Contaminated soil or mud; • Inert or special products; • Incineration or composting; • Bio-methanation or landfilling; • Development of land areas and industrial sites. Contact Rue de Dampremy 77 • B - 6000 Charleroi Tel.: + 32 71 / 31 74 44 • Fax: + 32 71 / 33 11 25 Email: kno@skynet.be • Web: www.dechetssolides.com

Mr Pierre-Manuel JACOB, Managing Director Mr Mr Jean-Jacques WESTHOF, Secretary General

The new Wallonia Aerospace Cluster SKYWIN was officialized by the Wallonia Government in July 2006. SKYWIN is a federation of two existing clusters: EWA (60 affiliated aeronautic companies) and Wallonia Space Cluster (25 members) representing a total workforce of 6,500 and a total turnover of 1.15 billion euros. SKYWIN groups industrial companies, research centers and training centers on the basis of specific projects according to the following strategic priorities: • More composite materials (with the purpose to increase the use of this material in the aeronautic sector); • More intelligence (with the purpose to promote the use of electronic and telecommunications systems and the "health monitoring" of aircrafts); • More applications and services (for space applications, and subcontracting among SME’s). Contact Chemin du Stockoy 1-3 • B - 1300 Wavre Tel.: + 32 10 / 47 19 44 • Fax: + 32 10 / 45 33 43 Email: pierre-manuel.jacob@uwe.be / jean-jacques.westhof@uwe.be • Web: www.skywin.be / www.ewa.be / www.wallonie-espace.be

Mr Pascal KEISER, Director

Technocité - ICT Knowledge Center of Wallonia. Contact Château Degorge Rue Degorge 23, Grand Hornu Site • B - 7301 Hornu Tel.: + 32 65 / 76 67 11 • Fax: + 32 65 / 79 12 10 Email: pascal.keiser@technocite.be Web: www.technocite.be / www.grand-hornu.be

EXPORT & INVESTMENT PROMOTION AGENCY

Mr Christian VERDIN, Director Mr Francis KANIA, North America Area Coordinator Mr Jean-Pierre MARCELLE, Head of North American Investments / Head of Marketing & Communications Mr Pierre LECLERCQ, Business Development US Investments

The Wallonia ForeignTrade and Investment Agency - AWEX is the Wallonia Region of Belgium’s government agency in charge of foreign trade promotion and foreign investment attraction. The agency has a worldwide network of 105 Economic and Trade Attachés. AWEX has been certified ISO 9001 since April 2002. As a foreign trade agency, AWEX carries out a mission of promotion and information for the benefit of both Wallonia and the foreign business community. AWEX assists buyers, decision-makers, importers and foreign prospects by providing information on Wallonia’s export potential. As an export partner for Wallonia-based companies, Awex offers a wide range of export-oriented services and activities (market surveys, organization of trade missions, trade show pavilions, export incentives, etc.). As a foreign investment agency, AWEX – via its Office for Foreign Investors (OFI) – has an overall responsibility for the attraction of foreign investment in Wallonia. This includes seeking out and providing information to potential foreign investors. The Agency also offers a pro-active follow-up service to investors already established in Wallonia. Contact Foreign trade Place Sainctelette 2 • B - 1080 Brussels Tel.: + 32 2 / 421 82 11 • Fax: + 32 2 / 421 87 87 Email: info@awex.be • Web: www.wallonia-export.be / www.investinwallonia.be Contact Investments Avenue Materne 115-117 • B - 5100 Jambes Tel.: + 32 81 / 33 28 65 • Fax: + 32 81 / 33 28 79 Emails: jpmarcelle@investinwallonia.be / pleclercq@investinwallonia.be Web: www.investinwallonia.be